Shipping to EU and UK

Terms and conditions

The following terms and conditions are applicable on online shop (managed and owned by Perenaise Ärid OÜ).

General terms

  • Prices include VAT (22%).
  • Prices do not include shipping fee.
  • Prices are in euros.

How to make purchase

  • Select the products and add to the shopping cart. You are then asked to fill in your personal data and select shipping method, then proceed to make payment.
  • We ship goods to all European Union countries, for the shipping cost – click here 
  • If the product is in stock, it is available for adding to the cart. If it is out of stock, there is no possibility for adding it to the cart.
  • Shipment will be made within 1-2 days after the payment has been confirmed.

Withdrawing the purchase

  • Please note that the right to withdraw the purchase does not apply to legal entities.
  • Other retail customers have the right to withdraw the purchase within 14 calendar days after receiving the goods in case these are unused and unopened.
  • If you would like to withdraw your order, please contact us via e-mail (
  • You are then obliged to return the products no later than 14 calendar days.
  • Return delivery should be made to: Itella SmartPOST (Estonia, Tallinn, Kadaka Selveri pakiautomaat), phone number (372) 5104827. Return shipping fee will be paid by the customer (not applicable in case the product was faulty). In case of international return, please send goods to: Perenaise Ärid OÜ, Kadaka tee 44, Tallinn 12915, Estonia.
  • The sum of the product will be paid by Perenaise Ärid OÜ no later than 14 calendar days from the day the returned goods have been received.
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